Our refund policy lasts 14 days. If 14 days have gone by since your receipt of the product, unfortunately we cannot offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and the seal on top of the boxes cannot be broken or opened. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. All types of goods not bought on our website are exempt from being returned.

To complete your return, send an email with a clearly stated refund request to support@person-a.com. Once we receive your refund request, we give clear instructions how to send the goods back.